Straight answers.
The short version: brands and their labs provide the results, and LabTested makes them easy for shoppers to understand. Everything else people ask is below.
We do not test products
Testing is done by the accredited lab each brand already works with. LabTested does not run tests, operate a lab, or sell testing.
We do not verify or certify results
Results are provided by the brand, or uploaded by the lab that produced them, and are shown as reported. LabTested does not verify, certify, approve, or guarantee any product or result.
We make results readable
Our job is presentation: turning a dense lab PDF into a panel a shopper can actually understand, with the original document always one tap away.
The basics
What is LabTested?
LabTested is a widget that lives on your product pages and shows shoppers the lab results behind the product. A brand uploads the certificate of analysis its lab issued, or the lab uploads it on the brand’s behalf. We organize those results into plain language and keep them tied to the exact batch they describe.
Does LabTested test products?
No. We do not run tests, operate a lab, or sell testing services. Testing is done by the lab each brand chooses. LabTested displays what that lab reported.
Does LabTested verify or certify results?
No. Results are provided by the merchant or its lab partner and are shown as reported. LabTested does not verify, certify, approve, or guarantee any product or result. What we add is transparency: every published panel links to the source document, so anyone can read the original report themselves.
Who uploads the results?
Either the brand or the lab that produced the report. Brands can upload their COA PDFs directly, or invite their lab, and the lab delivers reports for them through its own portal.
For shoppers
What does the LabTested widget on a product page mean?
It means the brand has published lab results for that product’s batch. Tap it to open the full panel: each tested substance, the reported value, the limit it is shown against, the test date, and a link to the original lab document.
Can I see the original lab report?
Yes. Every panel links to the source certificate of analysis and shows a content fingerprint of the exact file on record, so you can check the report yourself rather than take anyone’s word for it.
Do the results apply to every unit on the shelf?
No. Results apply only to the referenced sample, batch, and test date, which is why the panel always shows the lot number and when it was tested. They may not represent other batches of the same product.
For brands and labs
Do I need to switch labs to use LabTested?
No. LabTested is lab agnostic. Keep the lab you already trust, upload the COAs you already have, and we never add a markup on testing.
What do I upload, and what happens to it?
You upload the COA PDF your lab issued. We extract the results into structured data, you review every value against the original document, and nothing is published until you approve it.
How do I install the widget?
One embed line on your product page. It works on Shopify, WooCommerce, and custom storefronts, and updates automatically when you publish new batches.
See how it works →What does it cost?
It is free for your first products, with paid plans as your catalog grows. There is no charge for testing itself, because we do not sell testing.
View pricing →I run a lab. Can I deliver reports through LabTested?
Yes. Labs get their own portal to deliver reports directly to shared clients, so the brands you work with can publish your reports without retyping a thing.
LabTested for labs →Trust and accuracy
How does LabTested handle altered documents?
Every uploaded PDF runs through automated document integrity checks, and every document on record is fingerprinted with a content hash shown in the panel. The original file stays on record and is always one tap away. The data itself remains the responsibility of the merchant and its lab.
Where do the limits shown in the panel come from?
Limits may be based on lab-provided thresholds, brand specifications, category standards, or applicable regulatory references. Each value is displayed against the selected limit so the number has context.
What happens if a result is above a limit?
Results are displayed as reported, and anything above the report limit is labeled clearly. Brands choose which batches to publish, but LabTested never edits, softens, or hides a published value, and the source document is always attached.
Still have a question?
Ask us directly, or start with one product and see the panel on your own page.