Compliance & disclosures

LabTested helps brands display laboratory results on their storefronts. This page explains what our service does, what it does not do, and where responsibility sits. It is provided for transparency and is not legal advice.

What LabTested is

LabTested is a software platform. We read certificates of analysis that brands provide, structure the results, and render them as a panel that embeds on a product page. We present results as reported by the testing laboratory.

What LabTested is not

• We are not a testing laboratory and we do not perform any laboratory analysis.
• We do not certify, endorse, or guarantee any product.
• We do not verify a brand's regulatory status or the accuracy of the underlying lab work.

Accredited laboratories

Brands bring their own laboratory. We encourage the use of laboratories accredited to ISO/IEC 17025:2017, the international standard for the competence of testing and calibration laboratories, and the panel can surface the lab's accreditation and the name of the approving director where provided. The accreditation shown reflects information supplied by the brand and its laboratory. LabTested does not audit a laboratory's accreditation status; accreditation bodies such as ANAB and A2LA publish searchable directories of the laboratories they accredit.

How results are presented

Results reflect laboratory analysis of submitted samples at the time of testing as reported by the testing laboratory. Results do not guarantee future performance, stability, or shelf life. Where context is shown next to a result, such as a safety threshold, it is intended to aid understanding and is not a regulatory determination.

Brand responsibilities

• Ensuring that uploaded certificates of analysis are authentic and correspond to the product and batch shown.
• Reviewing and approving every result before it is published. Nothing is published without brand approval.
• Product labeling, marketing claims, and regulatory compliance remain the responsibility of the brand. This includes the FDA's current good manufacturing practice rule for dietary supplements (21 CFR Part 111) and the FTC's Health Products Compliance Guidance on substantiating health and quality claims.

Dietary supplement notice

Where products are dietary supplements, statements made by a brand have not necessarily been evaluated by the Food and Drug Administration. Lab results displayed through LabTested are not intended to diagnose, treat, cure, or prevent any disease.

What the content hash does and does not prove

Every certificate of analysis on record is fingerprinted with a cryptographic hash of the file's exact bytes, and the panel can display it beside a link to the document itself.

• What it proves. The document you are reading is byte-for-byte the same file the displayed results were extracted from, and neither has changed since publication. If a single character of the PDF were altered, the hash would not match.
• What it does not prove. It says nothing about whether the document is genuine, whether the laboratory that issued it is accredited, or whether the analysis behind it was performed correctly. LabTested performs automated document integrity checks and structural review, not an independent audit or an authentication of the underlying laboratory work.

In short: the hash makes the record tamper evident after upload. It is not a substitute for the accreditation and quality systems of the issuing laboratory.

Reporting a concern

If you believe results displayed through LabTested are inaccurate or misleading, contact us at compliance@labtested.co and we will review.